IT

Natural Adabas - Mainfram Support

Johannesburg, Gauteng
Work Type: Fixed Term Contract

Responsibilities

 

• Application Maintenance and Support or Development

• L2 Incident, Major Incidents, Represent team in war room/triage calls

• L3 Problem Management, analysis, and code fix

• Problem/Change/Release & deployment coordinator

• Being responsive to clients whilst following the principles and procedures of the quality management system

• Build strong working relationship with onshore/offshore team, customer and users.

• Good awareness of the customer’s business and in-depth knowledge of the customer’s environment and processes.

• Ensure following of processes and best practices

 

Desired Skills and Qualifications

 

• Development or Support experience in Natural-ADABAS , JCL, COBOL, CICS.

• Strong analytical, good troubleshooting and problem-solving skills.

. Good knowledge of incident management, production support and maintenance

• Experience in identifying and delivering technical solutions to customer business problems.

• Excellent English both verbal and written communication skills and capable of independently communicating with customers.

 

 

Should be flexible to work in shifts (24/7)

 

• Exposure to IT Service Management

• Good to have an experience working in Agile or Waterfall software development process

• Knowledge on Agile tools, Remedy.

Remuneration:
Market Related
 

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