Position Description:
To support all Technical Service Functions in Tshwane and bordering provinces by doing faultfinding / troubleshooting & repairs on medical equipment.
Duties and Responsibilities:
· Service & repair systems to full working capacity
· Maintain and follow warranty processors and procedures for all intended repairs
· Assist with service related queries at hospitals or customer sites
· Completion of paper work submissions and daily activity reports
· Fill in and complete job cards for any service repairs, warranties or labour completed
· Communicate weekly visits and schedules to Hospitals
· Maintain & build good customer relationships
· Build relationships with service consultants for support on service activities.
· Plan country trips to outline areas and regions to complete equipment inspections, services & repairs
· Assess, repair, service & provide reports over a wide range of equipment
· Fill out quotations for replacement parts and keep a track record
· Adhere to safety and quality standards on all products.
· Perform annual maintenance services on equipment
· Update & capture assessment and manage service records
· Complete quality field actions and provide reports
· Adequate stock control on service parts
· Maintain company vehicle in good condition.
· Manage tools and testing equipment
· Maintain vehicle mileage log book
Qualification (Knowledge, Skills and Abilities):
· Minimum of Grade 12 or equivalent.
· ND or N6 Electrical Engineering (Light Current)
· Technical and mechanical mindset
· Computer literacy
· Valid driver’s license (Code 08/EB) and PDP advantageous
· Minimum experience in driving company vehicle of at least 2 years
· Available after hours on adhoc basis
· Available to travel nationally for several days